Meet The Team | Senior Helpers of Hot Springs
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Serving Hot Springs and surrounding areas.
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Serving Hot Springs and surrounding areas.
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Meet the Hot Springs office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting.  At Senior Helpers Hot Springs we believe  getting the best care for your loved ones should not be complicated.  Roger and Sin Barnes opened the Senior Helpers Hot Springs office in 2009 because of their passion for helping others and interest in the growing need for in-home care services.  They are committed to delivering the best possible in-home care to seniors in the Hot Springs community.

We take in-home care very seriously and make it a priority to provide the highest level of client service possible.  Over the past 10 years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies.  They realized most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand.  Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of Hot Springs was proud to join the system in 2009.  Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  

Roger and Sin were drawn to Senior Helpers because of their own experience of caring for senior members of their families.

We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Hot Springs Team

Roger Barnes

Roger Barnes

Owner

Roger and Sin Barnes started as Senior Helpers owners in Arkansas in 2009 . They felt that Senior Helpers was an organization that provided a much-needed service to a population that each and every person has a connection with. Their experience with their own aging family members provided them with insight into the process that entire generations are faced with everyday. With an extensive entrepreneurial and military background, Roger & Sin Barnes are continually excited to be a part of an industry that is focused on compassionate care. In 2016 their daughter, Cynthia, increased her involvement in their endeavors. Her background and degrees in Business – Marketing and Nursing were ideal and of course allowed her to be close to her family as they together moved forward

Paula Miles

Paula Miles

Director of Operations

Paula oversees and manages various aspects of the business across our various Arkansas locations. She was born and raised in Hot Springs, Arkansas and raised her two amazing children (son & daughter) there as well. She has been with Senior Helpers for over 5 years and leading our offices in the Director of Operations position for almost 2 years. Her passion for seniors has made this the most rewarding job and she enjoys it because she is able to be a resource for families to keep their loved ones in their homes as they progress through the aging process. When she is not assisting families, helping clients, and leading our team she enjoys doing anything outside.

Amy Baker

Amy Baker

Administrative Assistant

As the administrative assistant for over 3 years, Amy is an integral part in keeping the office running smoothly and assisting wherever she is needed. She has lived in the Hot Springs area for over 40 years and still calls it home. Amy has over 25 years of experience as a Certified Nurse Assistant and loves working in the industry. She works for Senior Helpers because she truly believes it is a great company and enjoys the clients and the great team of caregivers/staff that she gets to work with. When she isn’t in the office Amy loves to spend time with her family and friends.

Amanda Echols

Amanda Echols

Client Services Coordinator

Amanda ensures that our clients and caregivers are matched/scheduled appropriately and taken care of. She is originally from Oklahoma but has called Hot Springs, Arkansas home for 30 years. She works for Senior Helpers because she thinks it a great company with potential advancement within the organization. Amanda enjoys the caregivers and clients that she deals with, and with her outgoing personality she’d love to make anyone smile. In her free time

Areas We Serve

Senior Helpers Hot Springs provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Hot Springs serves the cities and towns of:

  • Hot Springs Village
  • Garland
  • Montgomery
  • Hot Springs
  • Clark
  • Saline County