Meet The Team | Senior Helpers of North Palm Beach
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Serving North Palm Beach and surrounding areas.
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Serving North Palm Beach and surrounding areas.
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Meet the Senior Helpers North Palm Beach Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers of the Palm Beaches we believe that getting the best care for your loved ones should not be complicated. Senior Helpers of the Palm Beaches opened our office in 2009 because of the growing need for in-home care services. Senior Helpers of the Palm Beaches is committed to delivering the best possible in-home care to seniors residing in the Palm Beaches and surrounding areas. 

We take in-home care seriously and make it a priority to provide the highest level of client service possible. Over the past decade we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. 

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers. 

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand.  Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States. 

Senior Helpers of the Palm Beaches was proud to join the system in 2009.  Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  

Patrick Davis, Esq. was very close to his grandparents. He felt a calling to helping seniors. He ensures each and every client of Senior Helpers of the Palm Beaches is treated as if they were part of his family.

Our team has grown to 13 team members, and nearly 200 caregivers. We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the North Palm Beach Team

Patrick Davis, Esq.

Patrick Davis, Esq.

Owner

Pat joined the Senior Helpers team in October of 2017 after becoming interested in the growing need for home care services. He previously worked as an attorney in Miami for five years representing insurance companies and handling small business acquisitions. Pat now plans to pursue his commitment to ensure that those in need of assistance at home are provided high-quality home care services. He is married to his wife, Sonya, and they have a three-year old son, Christian. Pat is also an ordained elder in the Presbyterian Church USA and enjoys playing outdoors with his son in his spare time.

Loretta Copper, RN

Loretta Copper, RN

Residential Community Care Nurse Manager

Loretta joined the Senior Helpers family in 2016 as one of the agency’s Residential Community Care Nurse Managers. Loretta is a Registered Nurse with a Bachelor’s degree in Biology and a Master’s degree in Preventive Medicine and Environmental Health. In addition, Loretta is certified in Infection Control and has served as an Nurse Investigator for various disease outbreak investigations. Loretta has a wide array of experience in the healthcare industry, having served as a Student Nursing Instructor, Public Health Nurse as well as serving as Director of Nursing.

Ron Radcliffe

Ron Radcliffe

Chief Operating Officer

Ron joined the Senior Helpers team in August, 2012 and and currently serves as Chief Operating Officer for Senior Helpers of the Palm Beaches and Senior Helpers of the Treasure Coast. Ron has nearly twenty years of experience in providing health care services in a wide variety of settings. Ron serves on the Board of Directors of the Alzheimer’s Associations’ Southeast Florida Chapter and was previously appointed by the Secretary of Florida’s Department of Elder Affairs as a member of Florida’s Silver Alert Support Committee. Ron has also served as a consultant and advisory board member for Pfizer and Jansen Pharmaceuticals Alzheimer’s Immunotherapy Program. Ron has advocated on the local and state level on a number of elder issues and authored the Specialized Alzheimer’s Services Adult Day Care Act, which was approved by the Florida Legislature and signed into law by the Governor in 2012. Ron graduated from the Florida State University in 1997 with a degree in Music Therapy. Ron and his wife, Brooke, were married in 1998 and are the proud parents of two amazing daughters, Molly and Addison. In his spare time, Ron enjoys spending time with his family, socializing with friends, traveling and, of course, watching FSU football. Ron enjoys conducting educational presentations throughout the local community and is is passionate about ensuring that elders have access to the services and resources needed to remain safely in their home and community.

Jennifer Marquart

Jennifer Marquart

Client Services Manager

Jennifer has been part of the Senior Helpers team since and serves as the agency’s Client Services Manager. Jennifer graduated from the Ohio State University in 2006 with a degree in Education. Additionally, Jennifer earned her paralegal degree from Columbus State in 2002. Prior to moving to sunny south Florida, Jennifer worked in the healthcare industry in her home state of Ohio. Jennifer enjoys spending her free time traveling, spending time with friends and enjoys returning home throughout the year when she can spend time with her family including her young nephews Hank and Miles. Jennifer most enjoys the opportunity to help clients and their families identify their needs and putting a plan in place to ensure that they can remain in their home with the support of Senior Helper’s caring and professional aides and companions.

Jessica Smith-Williams

Jessica Smith-Williams

Case Manager

Jessica serves as a Case Manager for Senior Helpers and has over 10 years of industry experience; primarily focused in helping the geriatric population in Private Duty home care. As a Case Manager, she helps elders by collaborating with clients and families to find the best care options to ensure that they are able to maintain the highest level of function in their homes. A Florida transplant from Ohio, Jessica loves spending time with her husband, Sean, and their wonderful 9-year-old son, Parker, at the beach and on the water. Jessica also has a love for travelling and learning new cultures, and is able to draw from those experiences when helping clients from various backgrounds. She is extremely fond of the connections she makes with each of her clients and makes it a goal to ensure they receive compassionate care.

Renford Jones

Renford Jones

Case Manager

Caring and competent are two words, which comes to mind after meeting Renford Jones. Renford joined the Senior Helpers team in September 2015 as a Case Manager. He has over twenty-one years of experience in the healthcare industry. He is passionate about seniors getting optimal care; and having a sense of safety and satisfaction. Nothing gives him more pleasure than matching the right caregiver with each client. He is committed to providing efficient and compassionate care to every client of Senior Helpers. Renford hails from the parish of St Mary in Jamaica. He is the proud father of two sons, Shaun and Steven. He enjoys reading, travelling, attending concerts and sporting events.

Teresa Hamberger

Teresa Hamberger

Case Manager

Teresa joined the Senor Helpers team in October 2018. She has been in the medical industry for over 30 years and 17 of those years working solely in the home health care field in a variety of positions including Marketing Liaison, Patient Care Coordinator, Telehealth Trainor, and Case Manager. Teresa is originally from Memphis, Tennessee but has lived in South Florida for the last 20 years. Teresa enjoys reading, traveling, going to and watching sporting events, as well as spending time with her husband Daren, little dog Oreo and her extended family. Having recently lost her Father to heart disease, Teresa has experienced first-hand how important communication, compassion, and respect are to clients and their families. She is passionate about finding the right caregiver for clients and their families to ensure they get the best possible care.          

Connie Diaz, RN

Connie Diaz, RN

Director of Skilled Nursing Services

Connie joined the Senior Helpers family in 2019 as the Director of Skilled Nursing Services.  Connie is a registered nurse; graduated in 1988 with her associate’s degree from Miami-Dade Medical Campus/Jackson Memorial School of Nursing. With over 30 years of experience, she has worked in a wide array of settings in the healthcare industry including management, marketing, home health care, hospice, skilled nursing, IV infusion, and pediatric care. Connie firmly believes that is imperative to go above and beyond in order to meet patients’ healthcare needs and provide excellent care. Outside of work, Connie enjoys spending time with her adult children Andrew, Danielle and Nicolas as well as her wide variety of pets. She also enjoys traveling, concerts, movies and outdoor nature trails/hikes.  She is looking forward to her retirement in Lake Tahoe, where she can enjoy the snow and recreational activities. Her motto in life is to treat others as you would like to be treated!

Denise Marx

Denise Marx

Human Resources Assistant

Denise joined the Senior Helpers family in July 2019 as the Human Resources Assistant.  Denise has worked in banking for over 20 years from a bank teller rising to a Branch Manager.  She brings to us a wealth of customer service, managerial, and organizational experience.  Denise has been married for 20 years to Brian, a Lieutenant Firemedic with Palm Beach Gardens Fire Rescue, and has 2 amazing kids.  Her son Logan, is currently playing college baseball in Maryland and her daughter Zoey, is a high school sophomore volleyball player.  Denise is a 4th generation Floridian and loves the beach.  Denise enjoys her weekends spending time by the pool with her family and 2 dogs or anywhere near the ocean. Denise also runs Atlantic Karma, a clothing line for ocean conservation, that was created by her son in his High School Global Business Academy. 

Katherine Hoffecker

Katherine Hoffecker

Accounts Receivable & Payroll Specialist

Katherine Hoffecker serves as the Accounts Receivable & Payroll Specialist for Senior Helpers of the Palm beaches. Katherine joined the Senior Helpers team in August of 2019. She comes to Senior Helpers with over a decade of experience working in the accounting field both in corporate and nonprofit organizations. On the weekends she is either at the gym or out in Jupiter paddle boarding. Katherine enjoys spending quality down time with her husband, dog, and four cats. She is a big animal advocate and enjoys volunteering for nonprofit centers. Katherine was her grandmother’s caretaker while she battled dementia. She is sensitive and understanding to the needs of the client as well as their families.  

Areas We Serve

Senior Helpers of the Palm Beaches provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers of the Palm Beaches serves the cities and towns of:

  • Belle Glade
  • Canal Point
  • Clewiston
  • Hobe Sound
  • Jupiter
  • Lake Worth
  • Loxahatchee
  • North Palm Beach
  • Pahokee
  • Palm Beach Gardens
  • Palm Beach Island
  • Palm Springs
  • Royal Palm Beach
  • South Bay
  • Tequesta
  • Wellington
  • West Palm Beach

My experience working for Senior Helpers has been great, I am happy because it is a very good company.