Meet The Danvers, MA Team | Senior Helpers of Boston North

Meet the Boston North office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Boston North we believe getting the best care for your loved ones should not be complicated. Merritt Mulman opened the Senior Helpers Boston North office in 2008 because of his passion for helping others and his interest in the growing need for in-home care services. Merritt Mulman and Miles Mulman are committed to delivering the best possible in-home care to seniors in the North Shore and Merrimack Valley communities.

We take in-home care very seriously and make it a priority to provide the highest level of client service possible. Over the past 10 years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of Boston North was proud to join the system in 2008. Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Meet the Boston North Team

Kathy Martin

Community Relations Coordinator

Kathy serves as our Community Relations Coordinator. A truly experienced sales and marketing professional, Kathy has over 10 years experience in health care ranging from Director of Admissions and Marketing at a skilled nursing facility to an Account Executive at one of the largest home health care agencies responsible for business development. Kathy strives to educate the community on aging related issues through extensive marketing campaigns, presentations and networking. Like all of us here at Senior Helpers, Kathy is passionate about customer service.

Gessy Prophete, RN

Nursing Director

Gessy serves as our Nursing Director. With more than twenty years experience in the healthcare field, Gessy was an Anesthesiologist in her home country, Haiti. Her extensive medical background includes two years in Continuing Education in France. She participated in implementing a training program for Nurse Anesthetist, in collaboration with “Doctors without Borders”. She worked with “World Bank/IDA” on a project to provide First aid/CPR training and to write emergency protocols for healthcare professionals located in remote parts of the country. In 2006, because of political instability, she moved to the USA with her two children, making a slight shift of carrier toward a Registered Nurse certification. With such extensive experience and compassion, we are fortunate to have Gessy as the leader of our care team.

NouNou Eskanian

Director of Operations

Nounou serves as our Director of Operations. A graduate from Suffolk University with a BA degree in criminology and Law / Business, Nounou first joined Senior Helpers as a receptionist in 2011. She then became out scheduler and moved her way up to director of client services. Nounou is professional and responsible and is always willing to help out whenever she can. Nounou is responsible for all internal operations and ensuring the best customer service possible for our clients.

Maria Medeiros

Office Manager

Maria serves as our Office Manager. Through her personal passion for elders and families afflicted with Alzheimer’s and Dementia, Maria also is Senior Helpers resident expert of care on A&D. She regularly runs educational programs for the community, families and is responsible for implementing Senior Helpers Senior GEMS program. Maria is often the first person you encounter when contacting Senior Helpers. She will always steer you in the right direction.

Nery Perez

Scheduling Coordinator

Nery Perez serves as our Scheduling Coordinator. Perhaps the toughest job in any home care agency, Nery is a professional’s professional. We are lucky to have her as the point of contact for our caregivers for more than two years. She has served the homecare industry since 2001.

Meet the Boston North office

Our History

Our process

Meet the Boston North Team

Areas We Serve