Meet The Team | Senior Helpers of Hattiesburg

Meet the Hattiesburg Office

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Hattiesburg we believe that getting the best care for your loved ones should not be complicated. We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the Hattiesburg community.

We take the opportunity to provide care in your home seriously and make it a priority to provide the highest level of client service possible. We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. You can feel confident that your loved one is in good hands with Senior Helpers.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, Maryland, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of Hattiesburg was proud to join the system. Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community. We are lucky to serve hundreds of seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Meet the Hattiesburg Team

Bill Bustin Jr.

CEO, Director of Sales and Owner

Bill, co-owner, has spent his entire adult life ministering to others. He has served in various church positions, including senior adult pastor, for more than 30 years. His most recent work has been as a chaplain with hospice care. He has a heart for learning people and meeting their needs. He became especially interested in the need for senior companion care during the journeys of his father after pancreatic cancer and his mother with Alzheimer’s.

Bill graduated from Mississippi State University and Southwestern Baptist Theological Seminary. He enjoys time with his wife Carol Ann, his five children, and his three grandchildren. He currently is active as a lay minister.

Carol Ann Estes Bustin

COO and Director of Operations

Carol Ann, a Hattiesburg native, is a licensed attorney and member of the Mississippi Bar. She has practiced law for 28 years. For nearly two decades, her practice has been concentrated in the area of family law where she has assisted families in crisis. Her work has included senior care such as wills, estate planning, life estates, and conservatorships.

Carol Ann and Bill have three children together and live in Hattiesburg. Carol Ann graduated from the University of Southern Mississippi and the University of Tennessee College of Law. She has served on several community boards and with the Junior Auxiliary.

Keith Bustin

CFO and Owner

Keith, co-owner, is an accomplished entrepreneur with over 30 years of success in medical device sales, private lending, technology scouting, and engineering. He established strong relationships with his clients such as physicians, hospital administration teams, clinical staff, hospital personnel, and pharmacists throughout his career.

Keith has always had a passion for health and wellness. He has also developed a passion for senior care being the primary caregiver for his parents during their simultaneous health crises. During the cancer illness of his father and the Alzheimer’s journey with his mother, Keith became aware of the acute need for companion care and the limited resources available. He also learned firsthand the stresses faced by a primary caregiver.

Keith enjoys serving in his church and being involved with charities. He graduated from Mississippi State University with a BS in Civil Engineering.

Meet the Hattiesburg Office

Our History

Our process

Meet the Hattiesburg Team

Senior Helpers in the Community

Areas We Serve