Meet The Team | Senior Helpers of Lancaster County
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Meet the Lancaster County Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can feel daunting. At Senior Helpers of Lancaster County, we believe that getting the best possible care for your loved ones should not be difficult or complicated.

Our History

Our History

We are Kent & Rebekah Terry, and we opened Senior Helpers Lancaster County office in 2012 because we saw a real need to help seniors with in-home care services. At the time, we were both frustrated by the lack of care options available for our grandparents. They were both veterans, but no one made them aware of or helped them receive the veteran care benefit options available. As a result, the care they received was not as good as it could have been. This experience motivated us to join Senior Helpers and serve the seniors and veterans in the Lancaster County region.

We take in-home care very seriously and nothing is more important to us than providing our clients with best possible care. Over the past 7 years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through proprietary training and ongoing education programs. Today our team includes 8 staff members and 75 caregivers. We are honored to have served hundreds of seniors in our community, and we are dedicated to continuing to provide uncompromising levels of care going forward.

Our Extra-Effort

One of the things we do that is unique, is to place extra emphasis on the quality of the team members we hire.  We are proud to be the only home care agency in our area to be certified by the Caregiver Quality Assurance® (CQA) program. Companies that are members of the Caregiver Quality Assurance program use advanced screening tools as part of the pre-employment evaluation of all caregivers. This screening allows us to identify and hire the best possible applicants. We take this extra step to provide you with increased peace of mind about the quality of the caregivers selected to assist your loved one.

Click here to learn more about CQA.

CQA Certified
Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, review our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods including any veteran benefits that may be available
  • Implementation process
  • Ongoing communication and follow-up plan

Meet the Lancaster County Team

Kent Terry

Kent Terry

Owner & Director of Operations

Kent is a graduate of Pennsylvania College of Technology (Penn State – Williamsport) and Central Penn College where he earned degrees in Construction Management and Business Management. Kent was also an eight year member of the United States Army Reserve where he served as a Personnel Management Specialist. Throughout his career, Kent has worked in various positions of management including Director of Design and Engineering for ten manufacturing facilities, Eastern Regional Manager overseeing five manufacturing facilities in the Eastern United States, Component Division Manager, and Sales Manager. Kent grew up in the Lancaster County and currently resides in the Ephrata area. Kent enjoys outdoor recreational activities and loves spending time with his wife and 2 children.

Rebekah Terry

Rebekah Terry

Owner & Office Manger

Rebekah graduated from Central Penn College with an Associates of Science Degree in Accounting.  Throughout her career, Becky has worked in various positions in the healthcare field, was an appraiser assistant, mortgage loan officer, customer service rep, and a para-educator with Emotional Support Children at Ephrata Area School District.  Becky is also a licensed realtor with Kingsway Realty.  Becky grew up in Clinton County, Pennsylvania.  When not working, Becky loves to spend time with her husband and two sons.

Penny Gockley

Penny Gockley

Scheduling Manager

Penny has 25+ years experience in Office Management, Customer Service & Scheduling. Penny has previously worked at United Zion, Maple Farms and since a child has been involved with Senior Activities as well as taking care of her grandparents. She has lived in Lancaster County all her life. In her free time she loves to spend time with her 2 children, daughter-in-law, and four grandchildren. She loves to go Cruising on vacation. 

Ausialee Breisch

Ausialee Breisch

Client Services Coordinator

Ausialee utilizes her knowledge as a former Senior Helpers caregiver and her previous experience working with the public in the pharmaceutical industry as a certified pharmacy technician. She assists with and develops client services and community relations. Ausialee has lived in Lancaster County since 2009 after moving from Bloomsburg, PA where she grew up. While outside of work she enjoys spending time with her husband, pet rabbit and fish.

Carol Ann Frees

Carol Ann Frees

Client Services Coordinator & On Call Coordinator

Carol has been with Senior Helpers since October 2013. Carol Ann has lived in Lancaster County all her life and enjoys volunteering in the community and spending time with family.

Chris Boyer

Chris Boyer

Caregiver Coordinator

Chris has worked as a teacher’s aid, summer camp director and in catering. Chris brings a strong passion for helping others and comes with experience in having cared for her parents during their illnesses. Chris grew up in Lancaster County and currently resides in the Ephrata Area. In her free time she enjoys spending time with family and friends.

Melissa Poppe

Melissa Poppe

Client Services Coordinator

Melissa has a combined 20 years in office, employee and customer service management.  She utilizes her past experiences of caring for her Mother after rehab and caring for her Father-in-law while under hospice care at his home. Melissa has gained invaluable knowledge while working as a caregiver for Senior Helpers. She has lived in Lancaster County all of her life and spends her free time with her son and family enjoying the outdoors.

Senior Helpers Lancaster County

The 80th Annual Ephrata Parade

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Senior Helpers Lancaster County

Images from our work in the community:

Charles turned 90 on 3/24 – the retirement community he is in was closed to outside visitors. His family wanted him to have a special day even though they couldn’t be with him. They hired us to spend 3 hours with him celebrating with food, cake, reading his cards and FaceTime to several members of his family.
Charles turned 90 on 3/24 – the retirement community he is in was closed to outside visitors. His family wanted him to have a special day even though they couldn’t be with him. They hired us to spend 3 hours with him celebrating with food, cake, reading his cards and FaceTime to several members of his family.
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Senior Helpers did an excellent job pairing us with their staff. The staff was compassionate, competent and very capable. They paid attention to detail and went out of their way to make the whole experience a really good one. There was not one day I worried about my Aunt with Senior Helpers at her house. There were really good, kind and hardworking caregivers!"

Areas We Serve

Senior Helpers of Lancaster County provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, Live-In and 24-hour care services.

Senior Helpers of Lancaster County serves all of Lancaster County including: