Meet The Team | Senior Helpers of Greater Fort Worth

Meet the Fort Worth, TX Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Fort Worth, TX we believe getting the best care for your loved ones should not be complicated. Stephen Conway opened the Senior Helpers at 1307 8th Ave Suite #311 Fort Worth, TX 76104 office in 2013 because of his passion for helping others and his interest in the growing need for in-home care services. Stephen is committed to delivering the best possible in-home care to seniors in the Greater Fort Worth community.

We take in-home care very seriously and make it a priority to provide the highest level of client service possible. Over the past 5 years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of Greater Fort Worth was proud to join the system in 2013. Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.

Stephen Conway was drawn to Senior Helpers because he and his wife, Debra, cared for her parents for over 10 years. There were many times they needed additional help and did not know who to turn to.

Our team has grown to 5 team members, and 55 caregivers. We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Meet the Fort Worth Team

Steve Conway

Director of Operations and Owner

Prior to opening Senior Helpers Steve was Vice President on the executive management team in retailing with US Shoe, The Bombay Company and Michael Stores. Steve and his wife, Debra, also were the caregivers for 10 ten years for her father and mother where they learned about caring for the elderly. After winning the battle with cancer, Steve decided not to return to retail. He felt very fortunate to be healthy and to have had a very successful career. Steve was compassionate about doing something where he could give back for his good fortune. It was an easy decision, with the experience he gained in operating a business in retail and his experience with Debra caring for her parents, the choice was crystal clear. Senior Helpers was the best way for him to give back.

Denise Broussard

Client Services/Caregiver Manager

Denise Broussard is a medical professional who has spent over 20 years working in various fields of patient care. As the Client Services/Caregiver Manager for Senior Helpers of Greater Fort Worth, she manages and develops all client services, as well as supervising the company’s caregivers.

Denise began her health care career after graduating with an Associate’s degree in Respiratory Therapy from Victoria College in Victoria, TX. In 2013, she received her certificate of completion for Medical Billing and Coding from the U.S. Career Institute. Her experience includes 12 years working in hospitals as a Staff Therapist focusing on patient care and rehabilitation. Most recently, Denise worked as a Medical Office Insurance Specialist, Patient Care Technician and Patient Care Liaison for one of the largest medical clinics in San Antonio, TX. Her extensive medical background specializing in patient and customer care provide a valuable asset to the ki great team at Senior Helpers of Fort Worth, TX.

Denise is a wife, mother and grandmother who reside in the Fort Worth area with her husband Jason and son Charles.

Ruth De La Rosa

Office Administrator

As the office administrator for Senior Helpers of Greater Fort Worth, Ruth De La- Rosa manages all clerical tasks to maintain the office running smoothly. The responsibilities of the office administrator include preparing client and caregiver files, assistance with coordination of caregiver interviews and onboarding, communication with clients/potential clients, as well as other office duties needed to maintain Senior Helpers mission to provide excellent service. Ruth has had experience working in a personal injury practice and administered the billing and collections department for DFW Injury Clinic in 2014-2016. She also worked for a medical home health agency processing patient orders and completing payroll for employees. Ruth has gained customer service experience and values the importance of client satisfaction. She is a licensed cosmetologist and is currently continuing her education into the medical profession.

Niki Colbert

Care Coordinator

Niki is an experienced scheduling care coordinator.

She has spent the last 10 years scheduling for multiple Home Care companies, even working as an Office Manager. She has the responsibility of creating and maintaining caregiver schedules to fit the needs of the caregivers and the clients.

She began working in the Healthcare/Homecare field in 2009, after making a career change from owning her own Daycare Center for 9 years to deciding to become a Certified Nursing Assistant. After working as a CNA for 3 months, she began learning the day to day operations of the Home Care business.

Niki has gained the knowledge and skill to not only be a Master Scheduler, but also has had the responsibility to interview, hire, train, organize company meetings, maintain employee records, verify hours and complete payroll. She also knows the process of insurance verification and eligibility, all of which makes her a great asset to the Senior Helpers office.

She has a compassion for working with seniors and knows how important it is to build a good relationship with them as well as building healthy relationships with the caregivers.

Niki is a mother of 2 and currently resides in the Fort Worth area.

Meet the Fort Worth, TX Office

Our History

Our process

Meet the Fort Worth Team

Areas We Serve