Meet The Team | Senior Helpers of Olympia - Lacey - Tumwater
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Serving Olympia and surrounding areas.
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Serving Olympia and surrounding areas.
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Meet the Olympia Office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting.  At Senior Helpers of Olympia we believe that getting the best care for your loved ones should not be complicated. Sarah and Alex Ketter opened the Senior Helpers of Olympia office because of their passion for helping others and their interest in the growing need for in-home care services.  Alex and Sarah are committed to delivering the best possible in-home care to seniors in the South Sound.

We take in-home care seriously and make it a priority to provide the highest level of client service possible.  We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies.  They realized most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand.  Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Our Olympia team has grown to 3 team members, and 30 caregivers. We have been lucky to serve many seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families.

 

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Olympia Team

Sarah Ketter

Sarah Ketter

Co-Owner

Sarah has her degree in Early Childhood. When her grandparents' health started failing, her oldest sister Rebekah became involved in Senior Helpers. Upon learning about the company and the benefits of opening your own franchise, she and Alex decided they too would join this company. They love that Senior Helpers prides itself on their level of care and the family atmosphere they build for their employees.

In her spare time, Sarah enjoys crafting, sewing, geocaching, and most of all spending time with her and Alex's combined four children. Sarah is looking forward to making adult care a loving and enriching environment for all involved.

Sylvia Greene

Sylvia Greene

Lead Caregiver

Sylvia is new to Senior Helpers but comes with 15 years of industry experience. She came to us following the closing of her previous company where she was the office manager. Sylvia is a CNA and her main role is to perform new client consultations, work with new clients for the first couple of shifts, and then introduce the permanent caregiver(s) for each client. She also handles all caregiver needs and scheduling. Sylvia is also the on-call caregiver and handles the phones part-time after hours and on the weekends. Sylvia is a mother of 2 and enjoys camping and spending time with her family.

 

Alex Ketter

Alex Ketter

Co-Owner

Alex Ketter's background is in finance, technology, and regulatory compliance. He has served in various regulatory compliance roles for many large financial technology companies and has worked in the public sector as well. Alex is originally from Sacramento, California, but now lives in Olympia, Washington. He attended college at Central Washington University, where he received his BS in Business Administration and Finance.

Areas We Serve

Senior Helpers of Olympia provides a full range of senior home care services for you or your loved one—from companionship and housework help, to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers of Olympia serves the cities and towns of:

  • Allyn
  • Belfair
  • Boston Harbor
  • Cedarville
  • Centralia
  • Cushman Dam
  • Deckerville
  • Eldon
  • Elma
  • Evergreen State College
  • Fords Prairie
  • Garden City
  • Gate
  • Gibson Creek
  • Grand Mound
  • Grapeview
  • Harstine
  • Hillgrove
  • Hoodsport
  • Kamilche
  • Lacey
  • Lilliwaup
  • Matlock
  • Maytown
  • McCleary
  • Nisqually
  • Oakville
  • Offutt Lake
  • Oly
  • Olympia
  • Rochester
  • Saginaw
  • Schneiders Prairie
  • Shelton
  • Skok
  • Skokomish
  • Skokomish Nation
  • South Bay
  • South Elma
  • South Sound
  • Tahuya
  • Tenino
  • Thompson Place
  • Tumwater
  • Union
  • Union Mills
  • Vaughn
  • Waunch Prairie
  • Whites